How to Register Your Baltimore Watch for Warranty and Care

Congratulations on your new Baltimore Watch! Whether you've chosen the rugged Steel Torsk-Diver Pro Polar White or the elegant Legacy 36 - Rose Gold Arctic, registering your timepiece is the first step to protecting your investment. Proper registration ensures you receive warranty benefits, service reminders, and exclusive updates from our Baltimore-based team.

In this guide, we'll walk you through the simple registration process, explain what your warranty covers, and share essential care tips to keep your watch in peak condition for years to come.

Why Register Your Baltimore Watch?

Registering your watch is quick and free, yet many owners skip it. By registering, you activate your warranty coverage, which protects against manufacturing defects and ensures you receive priority service if issues arise. It also allows us to keep you informed about recalls, service campaigns, and new strap options like the Epsom Calfskin - Forest Green that perfectly complement your timepiece.

Additionally, registration creates a digital record of your ownership, which can be valuable if your watch is ever lost or stolen. It also helps us verify authenticity when you request service or order replacement parts, speeding up the entire process.

• Activate your warranty coverage immediately after purchase.
• Receive timely service reminders and maintenance tips.
• Streamline future warranty claims with a verified ownership record.

Step-by-Step Registration Process

The registration process is designed to be user-friendly. Start by visiting our website and navigating to the 'Warranty Registration' page. You'll need your watch's serial number, which is engraved on the case back, and your proof of purchase (receipt or order confirmation).

Fill out the online form with your contact details, watch model, and purchase date. Double-check that the serial number matches your watch exactly to avoid delays. Once submitted, you'll receive a confirmation email with your warranty certificate. Keep this document safe, as you'll need it for future service requests.

• Locate the serial number on the case back (usually 6-8 digits).
• Have your receipt or order confirmation ready.
• Complete the form accurately and submit for instant confirmation.

What Does the Warranty Cover?

Our warranty covers manufacturing defects in materials and workmanship for a specified period from the date of purchase. This includes movement malfunctions, crystal defects, and bracelet or strap issues that arise under normal use. It does not cover damage from accidents, misuse, or normal wear and tear such as scratches or strap fading.

If you own a specialized model like the Natty Boh Moon - Raven Purple, the warranty also protects the moon phase complication and lume application. For our dive watches, water resistance is covered only if the crown is properly secured and the watch has not been opened by an unauthorized technician.

• Covers movement, crystal, and strap defects under normal use.
• Does not cover accidental damage or normal wear.
• Water resistance warranty requires proper crown handling and authorized service.

Caring for Your Registered Watch

Once registered, you're entitled to service reminders and care guides. Regular maintenance is key to longevity. For automatic watches, consider a watch winder when not in use. For manual wind models, wind them at the same time each day to maintain consistent power reserve.

Keep your watch clean by wiping it with a soft, lint-free cloth after wear. For leather straps like the Epsom Calfskin - Forest Green, avoid prolonged exposure to water and direct sunlight. For metal bracelets, occasional ultrasonic cleaning can remove dirt and grime from between links.

• Clean your watch with a soft cloth after each wear.
• Avoid exposing leather straps to water or harsh sunlight.
• Service your watch every 3-5 years to maintain performance.

When to Seek Warranty Service

If you notice any issues such as inconsistent timekeeping, fogging under the crystal, or a loose crown, contact our support team immediately. Do not attempt to open the watch yourself, as this voids the warranty. Our authorized technicians have the tools and expertise to diagnose and repair your timepiece correctly.

When requesting service, have your warranty registration number ready. This speeds up the process and ensures you receive the care your Baltimore Watch deserves. Whether you own a Steel Torsk GMT 39 Pastel Series - Cotton Candy Pink or a LEGACY STEEL - RAVEN, our team is here to help.

• Watch for signs like erratic timekeeping or moisture inside the crystal.
• Never open the watch case yourself—always consult an authorized service center.
• Keep your registration number handy for faster service.

Registering your Baltimore Watch is a small step that yields big benefits. It protects your investment, ensures you receive timely care reminders, and gives you peace of mind. If you haven't registered yet, do it today—it only takes a few minutes. And for those looking to expand their collection, explore our new Steel Torsk GMT 39 Pastel Series - Cotton Candy Pink, a stunning addition that's sure to turn heads. Register your watch now and enjoy worry-free ownership.